Sil-Mid Limited is committed to the effective implementation and maintenance of a Business Management System (BMS) which satisfies the requirements of BS EN ISO 9001:2015 & AS9120. We are further committed to ensuring that we satisfy all legal/statutory requirements as applicable and to enhancing customer satisfaction.
By adopting a 'process' approach we will promote a greater understanding and a more effective control of inputs and outputs and the effects on stakeholders.
By process performance evaluation and monitoring we will provide a platform for continual improvement and a framework for setting objectives.
By engaging in risk-based thinking, we will strive to mitigate business risks and embed this thinking in our quality management system elements and design.
This policy and the Business Management System are fully endorsed and supported by the senior management team.