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Discrepancy Form

 

If there is an issue with your order, you will need to let us know within 3 days of receiving the goods.

With every delivery we ship a Certificate of Conformity. On the back of that document is a Discrepancy Form which you can fill in and fax to our Customer Services Team. Alternatively please fill in the form below.

Please fill in the form with as much information as possible, if you have any issues completing the form or you have not had a response from us within 24hours please contact our customer service team on +44(0)1675 432850

Goods returned without an RMA number may be rejected at your cost. For more information on returns and refunds please click here.

Discrepancy Form

Enter your name
Please check the size of the value you provided for Name, the maximum size for this field is 30 characters.
Enter your Company Name
Please check the size of the value you provided for Company Name, the maximum size for this field is 50 characters.
Enter your e-mail address
Please check the size of the value you provided for E-mail Address, the maximum size for this field is 50 characters.
Please enter valid email address.
Please check the size of the value you provided for Post Code, the maximum size for this field is 15 characters.
Enter your contact phone number
Please check the size of the value you provided for Contact Phone, the maximum size for this field is 15 characters.
Please check the size of the value you provided for Contact Fax, the maximum size for this field is 15 characters.
Enter the Silmid Order Number
Please check the size of the value you provided for SIlmid Order Number, the maximum size for this field is 15 characters.
Please check the size of the value you provided for Silmid Delivery Number, the maximum size for this field is 15 characters.
Enter the Silmid Product Code
Please check the size of the value you provided for Product Code, the maximum size for this field is 15 characters.
Enter Batch Number of product
Please check the size of the value you provided for Batch Number, the maximum size for this field is 15 characters.
Enter the quantity
Please check the size of the value you provided for Quantity, the maximum size for this field is 5 characters.
Select the discrepancy type
Please check the size of the value you provided for Choose Discrepancy, the maximum size for this field is 4000 characters.
Please check the size of the value you provided for Comments, the maximum size for this field is 300 characters.
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We have been unable to verify your identity, please confirm you are not a robot.