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Technical Support

Supplying technical products into aerospace and other high specification markets requires technical support and backup. Our Technical Services team work with suppliers and customers to ensure the correct materials are used in the specialist applications required by our customers.

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What application equipment do I need?

With many specialist products the method of application is as important as the material itself. Sil-Mid Technical Services can work with customers to identify the optimum application solution.

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Can Silmid help with sourcing products?

Many aircraft have a service life that has exceeded the availability of some materials. This combined with regulation changes like REACH can make sourcing the correct product a challenge.

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I need help with specifications?

Our Technical Services team are able to support customers that are looking to source products that are released to, or meet the requirements of, a range of specifications. All our orders ship with our CofC.

Regional Technical Account Managers

We have a team of External Technical Account Managers covering the UK to support you with your business requirements and technical needs. The Technical Account Managers provide face to face engagement on Technical Product selection, product application, large bids, tenders and RFP's, they also support new contract service implementations.

UK South West

Michelle Colebrook - Director of External Sales

Michelle joined the business in May 1987, and has an extensive knowledge in Aerospace, OEM/MRO Customers, Products, Specifications and specialises in Inventory Management Solutions.

Michelle covers the Southwest of the UK

UK Midlands and South East

Dave Burgess - Technical Account Manager UK South

Dave joined the business in January 2022 having worked for us as an Account Manager many years before. He has an extensive background knowledge in Aerospace and Electronic Applications. Familiar chemistries such as Silicones, Epoxies and Polyurethanes as well as UV and dispensing equipment.

Dave covers the South of the UK (from Midlands to Southeast Coast)

UK North and Scotland

Stephen Smith - Technical Account Manager UK North

Stephen joined the business in January 2022 and has an extensive background in Oil & Gas, and Turbine Operations. Familiar chemistries include cleaning agents and lubrication technology.

Stephen covers the North of the UK (From Derby to John o Groats)

Access technical documents online

Our DocuShare database was established in 2000 and now contains in excess of 250,000 documents.

The document library contains Safety Data Sheets (identified as SDS), Technical Data Sheets (identified as TDS), Product brochures, selector guide and other reference documents.

  • Login to your account
  • Search or browse to the products you are looking for
  • Click the "Data Sheets" link in the navigation bar
  • Download PDF copies of the datasheets required

For details visit our online Help Desk for more information.

datasheet list

Technical Support Request Form