Guides
Please note - Due to high volumes of orders and shipments, Silmid UK standard despatch is operating at 2-3 days order to shipping service, Silmid Export standard despatch is operating at 4-5 days order to shipping service. if required priority shipping services are still available.
How to access OEM certificates
Quick Access
Did you know you can access OEM certificates in your “My Account” section, all you need is your GRN/SRC number. Follow the steps below to start accessing OEM certificates
Step 1: Make sure you have your GRN/SRC number, this is located on the Product Barcode and on the Shipment certificate sent with your order.
Step 2: Login to your account, from my account dashboard you can either select Transactions then OEM certificates or simply select OEM certificates from the quick links.
Step 3: Enter your GRN/SRC number in the search bar and click search.
Step 4: Click on the required document where you will be able to download or print a copy.
