How to purchase products that contain SVHCs

Some of our product range contain SVHCs and up until recently were only available on request. Due to some recent functionality updates, the products where authorisation has been granted are now available to purchase online. Read our all you need to know about SVHCs guide to learn more. 

Purchasing a product that has been granted authorisation for a specific use

The process for ordering products that contain SVHCs is a little different to our usual process. Follow the steps below when ordering affected products. 

Step 1: Add the product to your basket as normal 

Step 2: Proceed to the basket once all the relevant items have been added. Products that contain SVHCs will be clearly defined in the basket. 

Step 3: Once you are happy with your basket proceed to the secure checkout and follow the usual steps, select your delivery address, choose your delivery option. 

Step 4: As part of the new process, you will now see a new checkout step called “SVHC Acknowledgement”. Here you will be required to read and acknowledge the documents relating to the affected products. Once you have read the documents tick the box and click continue. 
 
If you do not tick the box, you will not be able to proceed with your order 

Step 6: Review and confirm your order as normal. Products containing SVHCs will be clearly defined on the review confirmation screen and in your email confirmation.