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Contact Us

We have support available for all our products and services. Please get in touch with us if you need any further support and we will get back to you as soon as possible. If you want a quicker response, try the live chat to connect with one of our team during business hours. Alternatively, browse our Help section for articles covering all aspects of using Silmid.com.

Help Desk


Sil-Mid Limited
Unit 1 & 2 Roman Park 
Roman Way
B46 1HG
United Kingdom

Contact Details

Phone: +44 (0)1675 432850
Email: info@silmid.com

Opening Hours

8.00am - 5.30pm Weekdays
Trade Counter Opens at 8.30am
(Excluding UK National Holidays)

Company Facts

Sil-Mid Limited is a subsidiary of Graco Roberts Inc.

Company Registration: 01460851

Company VAT Number: GB 338 0755 48

D‑U‑N‑S® Number: 227670783

Visitor Reception

Our visitor reception is located on the left side of our building and there is plenty of visitor parking available. Please ring the bell and a member of the team will greet you and advise the host of your meeting that you have arrived. Please register using the touch screen in reception, which will ask for your vehicle registration and take you through our Health and Safety information before printing your visitor badge.

Collections Counter

The Trade/Collections Counter is in the middle of our building. Please ring the bell on the counter with your Silmid Order Reference Number ready, and a member of the Warehouse Team will assist you. The Collections Counter closes at 4.30pm.

Sat Nav Users

Please be careful when selecting our address on a Sat Nav. We have had feedback from visitors that some devices take you to the incorrect address. Coleshill is on the eastern side of the M42 from Birmingham International Airport. If you find yourself heading into Birmingham City Centre, then your Sat Nav may be taking you to the wrong place.