Statement Concerning Covid-19 (Coronavirus)
Covid Response Statement (Last updated 22nd December 2020)
Dear Valued Customer,
Sil-Mid Limited is closely monitoring the development of the Coronavirus situation and will be following the guidance of both the UK Government and the World Health Organisation to minimise the risks to our employees and to provide a safe and healthy working environment for all staff and visitors.
As you are aware, the entire global supply chain has already been impacted due to the coronavirus outbreak, which has led to large-scale disturbances in shipping services, border closures and airline disruptions.
Sil-Mid Limited always maintains a close working relationship with all of our key suppliers and we are working with these suppliers to constantly evaluate the risks any disruptions pose to supply chain continuity.
Should the availability of any products be affected or potentially be at risk of being affected by the Coronavirus outbreak, this will be communicated downstream to the relevant customers as soon as it becomes apparent.
As a leading stockist / distributor, Sil-Mid Limited is always assessing market demands and stocking policies to ensure we have sufficient product available to meet our customers' needs.
Customers should advise us of any products that they feel are business critical and make a decision on what, if any, stock is required to reduce risk of short supply.
As always, Sil-Mid Limited constantly strives to provide the highest possible service levels for its customers, and will continue to provide this throughout these difficult times.
Questions and Answers (Last updated 22nd December 2020)
How is Coronavirus affecting Silmid?
Our team continues to monitor the situation on a daily basis, we are working closely with all of our key suppliers to constantly evaluate the risks and any disruptions posed to our supply chain continuity.
We will continue to provide the highest possible service levels for our customers throughout these difficult times.
How has stock been impacted, will there be supply shortages?
As a leading stockist / distributor, we are always assessing market demands and stocking policies to ensure we have enough product available to meet our customers' needs.
We would urge customers who are concerned to contact us and advise us of any products that they feel are business critical and make a decision on what, if any, stock is required to reduce risk of short supply.
Are deliveries being disrupted?
Whilst it is difficult to confirm continued availability of logistics, we believe our current global supply and logistics capabilities will keep us well positioned to work through these challenges and, if necessary, help customers put the appropriate mitigation plans in place.
How are Silmid dealing with potential delays due to border closures?
We have reviewed all outstanding shipments and will be focused on ensuring we keep customers informed about the delivery options available. However some shipments may have been affected that are already in transit. We are in close communication with our carrier partners who are working to provide contingency plans.
How are Silmid protecting their staff?
We continue to monitor the health of our workforce and take measures to protect our employees in accordance with government regulations. and a mandatory 14-day quarantine of any employees who have been in any areas of concern. (at this stage none of our team have had to quarantine)
Physical distancing measures have been implemented across the business to minimise risk to our staff and ensure the smooth running of our operation. All office staff have now been transitioned to work from home and are servicing our customers as normal.
What is your plan if several of your employees at your business location are ill and cannot work?
We have identified areas which we consider critical to operate. Within these areas, we have developed operational continuity plans to ensure we have enough resources to keep running safely and ensure products are shipped to our customers.
Do you foresee any challenges regarding pricing stability?
For the majority of our product portfolio we do not expect to see a fluctuation in price. However, these are unprecedented circumstances, and with the recent global surge in requirement for IPA, pricing for this particular category of product has inflated as a result of considerable pressure on supply source.
How are some of our key brands responding to Covid -19
AeroShell - Click here to see their response
PPG - Click here to see their response
3M - Click here to see their response
Arrow Solutions - Click here to see their response
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