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Customer Services

I am having problems with the Silmid.com website, what do I do?

On rare occassions, users may experience some issues with using webpages. These can be caused by a number of reasons many of which are resolved by closing and reopening the web browser. If you experience any of the following problems, please call our Customer Services Team on +44 (0)1675 432850
  • The webpages are very slow
  • I cannot sign In
  • The password I have is not working
  • I cannot see my agreed discounted prices
  • I cannot find the product I am looking for
Before calling, please make sure that your internet connection is working, that you have restarted your browser and that you have tried using the login details previously provided.